These companies handle personal data so that Edisyn can work. Edisyn is provided by Algosift LLC. All of them are in the United States.
For people in Turkey, we are putting the KVKK standard contracts (KVKK Art. 9) in place with each provider.
Providers that run Edisyn
| Company | What it does | Data it gets | Location | Safeguard |
|---|---|---|---|---|
| Supabase (on Amazon Web Services) | Database, sign in and server functions | Account data; meetings (transcripts, summaries, notes, AI answers, post call chat); brief and file text; billing records; usage events; support emails; email records | USA (AWS us-east-1) | Encrypted in transit and at rest |
| Soniox | Main speech to text provider for meetings and voice typing, from app version 0.4.43 | Live meeting audio (both sides), voice typing audio, dictionary words as hints | USA | Encrypted in transit. Edisyn does not store the audio. Soniox says it does not train on customer audio and keeps nothing from live streams. |
| AssemblyAI | Speech to text backup for meetings and voice typing (the default in earlier app versions) | Live meeting audio (both sides), voice typing audio, dictionary words as hints; a voice typing recording, uploaded once, when you press Retry or the live connection drops (AssemblyAI deletes the transcript right after we read it) | USA | Encrypted in transit. Edisyn does not store the audio. |
| Deepgram | Speech to text backup (handles Turkish in earlier app versions) | Live meeting audio (both sides), voice typing audio, dictionary words as hints | USA | Encrypted in transit. Training opt out set by the app. |
| OpenRouter | Passes each AI request to the model providers below; web search tool | The parts of a request each answer needs: transcript parts, brief and file text, questions, screenshots, dictated text for optional features, support emails for reply drafts, search queries | USA | No retention, no training routing. Encrypted in transit. |
| OpenAI (GPT models), served by Microsoft Azure | AI model for live help, summaries and chat | The requests OpenRouter sends to it | USA | Reached only through OpenRouter, with no retention and no training |
| Anthropic (Claude models), served by Google Vertex or Amazon Bedrock | AI model for live help, screenshots and support reply drafts | The requests OpenRouter sends to it | USA | Reached only through OpenRouter, with no retention and no training |
| Google (Gemini models), served by Google Vertex | AI model for live help | The requests OpenRouter sends to it | USA | Reached only through OpenRouter, with no retention and no training |
| Anthropic (Claude), engineering assistant | Helps our team find and fix errors | Error reports, counts and timings; the content of a meeting only to fix a problem you reported, and each such read is logged | USA | Used by our team, not by the app. Encrypted in transit. |
| Exa | Web search, through OpenRouter | Search queries the AI writes from your question | USA | Reached only through OpenRouter. Gets the search query only. |
| Tavily | Web search, only in app versions 0.4.38 and older | Search queries | USA | Gets the search query only. |
| ElevenLabs | Text to speech for the in-app Test Call | Only the sample line you type for the other side of a Test Call (up to 200 characters) and its language | USA | Encrypted in transit. Edisyn does not store the audio or log the line. |
| Stripe | Payments and subscriptions | Email, plan, payment status, card details | USA | Encrypted in transit. Stripe keeps the full card number; we do not. |
| Resend | Sends our emails | Email address, name, email content, open and click events | USA | Encrypted in transit |
| Vercel | Hosts the website and the web dashboard | IP address, request logs | USA | Encrypted in transit |
| Google Workspace | Support inbox (support@edisyn.io) | Support emails and replies | USA | Encrypted in transit |
| ipapi.co | Backup country lookup for prices on the website | IP address only | USA | Gets the IP address and nothing else |
| GitHub (Microsoft) | Update check: the download page and the app ask GitHub for the latest version | IP address | USA | Encrypted in transit |
- Company
- Supabase (on Amazon Web Services)
- What it does
- Database, sign in and server functions
- Data it gets
- Account data; meetings (transcripts, summaries, notes, AI answers, post call chat); brief and file text; billing records; usage events; support emails; email records
- Location
- USA (AWS us-east-1)
- Safeguard
- Encrypted in transit and at rest
- Company
- Soniox
- What it does
- Main speech to text provider for meetings and voice typing, from app version 0.4.43
- Data it gets
- Live meeting audio (both sides), voice typing audio, dictionary words as hints
- Location
- USA
- Safeguard
- Encrypted in transit. Edisyn does not store the audio. Soniox says it does not train on customer audio and keeps nothing from live streams.
- Company
- AssemblyAI
- What it does
- Speech to text backup for meetings and voice typing (the default in earlier app versions)
- Data it gets
- Live meeting audio (both sides), voice typing audio, dictionary words as hints; a voice typing recording, uploaded once, when you press Retry or the live connection drops (AssemblyAI deletes the transcript right after we read it)
- Location
- USA
- Safeguard
- Encrypted in transit. Edisyn does not store the audio.
- Company
- Deepgram
- What it does
- Speech to text backup (handles Turkish in earlier app versions)
- Data it gets
- Live meeting audio (both sides), voice typing audio, dictionary words as hints
- Location
- USA
- Safeguard
- Encrypted in transit. Training opt out set by the app.
- Company
- OpenRouter
- What it does
- Passes each AI request to the model providers below; web search tool
- Data it gets
- The parts of a request each answer needs: transcript parts, brief and file text, questions, screenshots, dictated text for optional features, support emails for reply drafts, search queries
- Location
- USA
- Safeguard
- No retention, no training routing. Encrypted in transit.
- Company
- OpenAI (GPT models), served by Microsoft Azure
- What it does
- AI model for live help, summaries and chat
- Data it gets
- The requests OpenRouter sends to it
- Location
- USA
- Safeguard
- Reached only through OpenRouter, with no retention and no training
- Company
- Anthropic (Claude models), served by Google Vertex or Amazon Bedrock
- What it does
- AI model for live help, screenshots and support reply drafts
- Data it gets
- The requests OpenRouter sends to it
- Location
- USA
- Safeguard
- Reached only through OpenRouter, with no retention and no training
- Company
- Google (Gemini models), served by Google Vertex
- What it does
- AI model for live help
- Data it gets
- The requests OpenRouter sends to it
- Location
- USA
- Safeguard
- Reached only through OpenRouter, with no retention and no training
- Company
- Anthropic (Claude), engineering assistant
- What it does
- Helps our team find and fix errors
- Data it gets
- Error reports, counts and timings; the content of a meeting only to fix a problem you reported, and each such read is logged
- Location
- USA
- Safeguard
- Used by our team, not by the app. Encrypted in transit.
- Company
- Exa
- What it does
- Web search, through OpenRouter
- Data it gets
- Search queries the AI writes from your question
- Location
- USA
- Safeguard
- Reached only through OpenRouter. Gets the search query only.
- Company
- Tavily
- What it does
- Web search, only in app versions 0.4.38 and older
- Data it gets
- Search queries
- Location
- USA
- Safeguard
- Gets the search query only.
- Company
- ElevenLabs
- What it does
- Text to speech for the in-app Test Call
- Data it gets
- Only the sample line you type for the other side of a Test Call (up to 200 characters) and its language
- Location
- USA
- Safeguard
- Encrypted in transit. Edisyn does not store the audio or log the line.
- Company
- Stripe
- What it does
- Payments and subscriptions
- Data it gets
- Email, plan, payment status, card details
- Location
- USA
- Safeguard
- Encrypted in transit. Stripe keeps the full card number; we do not.
- Company
- Resend
- What it does
- Sends our emails
- Data it gets
- Email address, name, email content, open and click events
- Location
- USA
- Safeguard
- Encrypted in transit
- Company
- Vercel
- What it does
- Hosts the website and the web dashboard
- Data it gets
- IP address, request logs
- Location
- USA
- Safeguard
- Encrypted in transit
- Company
- Google Workspace
- What it does
- Support inbox (support@edisyn.io)
- Data it gets
- Support emails and replies
- Location
- USA
- Safeguard
- Encrypted in transit
- Company
- ipapi.co
- What it does
- Backup country lookup for prices on the website
- Data it gets
- IP address only
- Location
- USA
- Safeguard
- Gets the IP address and nothing else
- Company
- GitHub (Microsoft)
- What it does
- Update check: the download page and the app ask GitHub for the latest version
- Data it gets
- IP address
- Location
- USA
- Safeguard
- Encrypted in transit
Website tags, controlled by your cookie choice
These companies are separate controllers: they use the data under their own privacy policies. They load on edisyn.io, and Google Analytics also on app.edisyn.io after your cookie choice allows it.
- In Turkey, the EEA, the UK, Switzerland and California, and when we cannot tell where you are, they load only after you agree.
- Elsewhere they load unless you turn them off. Marketing tags stay off if your browser sends Global Privacy Control.
- You can change your choice at any time with Cookie settings, at the bottom of every page.
| Company | What it does | Data it gets |
|---|---|---|
| Google Analytics 4 | Measures how the website is used. In the desktop app it runs only when "Help improve Edisyn with usage data" is on. | Pages visited, browser and device, cookie IDs, events |
| Google Ads | Measures ad results; shows ads on Google | Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up |
| Meta Pixel | Measures ad results; shows ads on Facebook and Instagram | Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up |
| LinkedIn Insight Tag | Measures ad results; shows ads on LinkedIn | Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up |
| TikTok Pixel | Measures ad results; shows ads on TikTok | Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up |
| OpenAI ads pixel | Measures ad results on ChatGPT | Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up |
- Company
- Google Analytics 4
- What it does
- Measures how the website is used. In the desktop app it runs only when "Help improve Edisyn with usage data" is on.
- Data it gets
- Pages visited, browser and device, cookie IDs, events
- Company
- Google Ads
- What it does
- Measures ad results; shows ads on Google
- Data it gets
- Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up
- Company
- Meta Pixel
- What it does
- Measures ad results; shows ads on Facebook and Instagram
- Data it gets
- Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up
- Company
- LinkedIn Insight Tag
- What it does
- Measures ad results; shows ads on LinkedIn
- Data it gets
- Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up
- Company
- TikTok Pixel
- What it does
- Measures ad results; shows ads on TikTok
- Data it gets
- Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up
- Company
- OpenAI ads pixel
- What it does
- Measures ad results on ChatGPT
- Data it gets
- Pages visited, browser and device, cookie IDs, ad click IDs, events such as sign up
Others, only when you choose
These are not our providers. They act under their own terms.
- An AI assistant you connect through Edisyn MCP (for example Claude or ChatGPT). It reads your meetings only after you click Allow.
- People with a share link you created. They see the summary only.
- Google, if you sign in with Google.
Changes
When we add or change a provider, we update this page and its date. Business customers also get an email.